Delivery policy ,Returns & Cancellations

Delivery  Policy:

JBG home store Minimun order is of 499/-rs
No exchange No Returns
When you opt Cash On Delivery you have tp oay 60/-rs cash handling charges and we always try make a confirmation about the over phone before delivery. Exact amount of Cash will be collected when the order is delivered. If there is any chnage of mind or canceling the order during the delivery time will not be accepted .Delivery charges of 100-Rs/Kg and 200/-rs will be charged, on not accepting the order you make.
JBG home store is not responsible for any product liabilities after delivery

Delivery Service Provided by First Flight Service.

Delivery Time:
Local Delivery ( Panipat ) with in 48 hrs & others 3-4 working days, Depending on the location.
Order Status & Tracking:
We will provide the tracking number along with name of the courier company, once we sent out the goods so that you can check with related courier company. In case of delay you may write to us at care@jbghomestore.com
Once your Order is successfully placed,you will receive a confirmation over email and text message from jbghomestore.com


All of the products purchased from JBG home store delivered on First come First serve Basis.

Under normal circumstances, there will be NO EXCHANGE, RETURN OR REFUND* of any items that are purchased, regardless if the products have been pick-up, open or unopened and so on.

Order Return or Exchange only applicable for the circumstances below:

  • Damaged/Defective Product
  • Incorrect Item Sent
  • Product Discontinued
  • Cancellation befor order dispatch

For items that is verified and agreed by jbghomestore.com that the faulty or defective items are a result caused by factor (such as during delivery), these items will be available for exchange for the same item. These items must be returned to jbghomestore.com.

Although, we believe in our products, though realise the inability to physically handle our products before buying to be of some detriment, and so attempt to overcome this by offering Refunds*. A customer can return any item just by notifying us within 24 Hours upon receiving of the products ordered (pickup or delivery)


If you wish to cancel your order, get in touch with Customer Care as soon as possible with your order number. As long as your order has not been dispatched we can cancel it and refund your amount. If your order has been dispatched , it cannot be cancelled,No further dispute will be entertained after dispatche.
In rare cases when we are unable to deliver the product in spite of repeated attempts at the shipping address, an amount of Rs. 1000 would be charged on the refund amount.
For certain product categories once you place an order, it cannot be cancelled. This is also indicated on the individual product pages
All the legal dispute with JBG Home Store come under panipat jurisdiction.
No Exchanges